Celtis Pharm

Customer Segmentation

DemographicsBehaviorLocation
Hospital & Clinics
Serbia
Total Customers

245

Revenue

€2,850,000

Avg. Deal Size

€45,800

Conversion Rate

68%

Pharmacies
Serbia
Total Customers

1,234

Revenue

€4,520,000

Avg. Deal Size

€12,400

Conversion Rate

72%

EU Distributors
EU
Total Customers

89

Revenue

€8,750,000

Avg. Deal Size

€156,000

Conversion Rate

45%

Regional Partners
EX-Yugoslavia
Total Customers

156

Revenue

€3,420,000

Avg. Deal Size

€38,500

Conversion Rate

58%

Lead Scoring
ClientSegmentCountryLead ScoreLast Interaction
MediPharm BelgradeHospital & ClinicsSerbiaHighJan 24, 2026
EuroMed DistributionEU DistributorsEUHighJan 23, 2026
Zagreb Pharmacy ChainRegional PartnersEX-YugoslaviaMediumJan 22, 2026
Novi Sad Medical CenterHospital & ClinicsSerbiaMediumJan 21, 2026
Ljubljana Pharma GroupRegional PartnersEX-YugoslaviaLowJan 18, 2026
German Medical SuppliesEU DistributorsEUHighJan 25, 2026

Campaign Performance

Campaign Type

Q1 Product Launch

EmailEnglish

42%

Open Rate

Spring Promotion

EmailSerbian

38%

Open Rate

Flash Sale Alert

SMSEnglish

68%

Open Rate

EU Partner Update

EmailEnglish

35%

Open Rate

Open Rate & Conversion Rate
Revenue by Segment
Hospital & Clinics
€2,850,000
Pharmacies
€4,520,000
EU Distributors
€8,750,000
Regional Partners
€3,420,000